Wedding FAQ

Q: What brands do you use in your kit?

A: Gemma and the team have fully equipped kits filled with high-quality products. High-end brands are used to treat the bridal party to ultimate luxury. Nars, Stila, Hourglass, Armani, Bobbi Brown, Charlotte Tilbury, Tom ford, Mac, By Terry, Smashbox, Makeup Forever, Chanel, Too Faces and Chantecaille are our favourite beauty brands. Our hairstylists use Cloudnine, Babybliss and GHD tools along with Bumble and Bumble, Label M and White Sands products. Only the best for our brides.

To see Gemma’s makeup kit please have a look at this blog post:


Q: Will my makeup last all day?

A: Ensuring long-lasting makeup is a priority of our bridal makeup artists. By using only the best products and primers, your makeup can last all day and night. We also set your makeup with translucent powder and fixing spray. By carrying your lipstick of choice and some pressed powder, you can help keep yourself looking flawless.

Q: Will my hair last all day?

A. If we are creating an updo for you then absolutely your hair will stay. However, if you are having your hair out then unfortunately there are no guarantees. We do everything we can such as prepping with memory sprays and pin setting but ultimately if your hair is very fine or their is moisture in the air then it is out of our control. That is why we recommend a half up half down instead so you get the best of both options. If you have your heart set on your hair out and you know your hair drops then you can book a call back service. Our artist will then come to your reception venue to freshen up your hair so it looks perfect for reception party.

Q: How do you ensure your kit is hygienic if you use it on multiple people?

A: As professional makeup artists, we take your hygiene seriously. Everything is sterilised to perfection. From foundations to lipsticks and powders, everything is cleaned in-between clients. Brushes are meticulously cared for and sterilised and disposable mascara wands ensure that infection is impossible. The safety and peace of mind of clients are our top concern.

Q: How much time should  I allow for my makeup and hair on my wedding day?

A: Hair and makeup takes up to forty-five minutes per person. Some of our artists such as Gem and Carlie only need thirty minutes per person but we do always calculate extra time to allow for interruptions.

For groups of four or more, you will have two artists with you, so we can work on two people at the same. If you don’t have much time, an assistant can be booked for the cost of $200 which decreases the time it takes us to do your hair and makeup.

Q: Does one artist do both the hair and makeup?

A: For groups of four or more people, we send both a hair stylist and a makeup artist to ensure your day is smooth and stress-free. For smaller wedding parties, our multi-talented artist Susanna does both hair and makeup. Our team is a well-oiled machine and works together seamlessly.

Q: I have received a cheaper quote, will you match it?

A: Our focus is on being the best, not the cheapest. The extensive experience of our artists and the quality service we provide means that you are receiving the best that the beauty industry can offer. Cheaper establishments will not be of the same calibre. If you desire the most exclusive hair and makeup artistry, our team is unbeatable. Our prices are set and are not negotiable.

Q: Are all the artists of the same standard? Does it cost more to have Gemma herself as my makeup artist?

A: Every member of the Gemma Nichols Hair and Makeup Artistry team is equally talented and qualified. Each artist and stylist has a minimum of three years experience and has been through extensive training under Gemma. This means they are all equally priced. However, because Gemma is in high demand, she does have minimum booking size of five people or a call out fee of $650. Gemma regularly trains the whole team to ensure the style and quality we provide is consistently flawless.

Q: Do you over tattoos?

A: If you require tattoo covering, we work with the outstanding SFX artist Lucy Woolfman. She can be booked directly through us with no commission fee. We are honoured to provide the best service available, no matter your needs. We encourage our clients to be wary when accepting quotes from regular makeup artists offering to cover tattoos. Unless they are SFX experts, the products and techniques they use will not ensure satisfactory service.

Q: Do you have a minimum call out fee or a minimum group size?

A: During our peak season (August-April) we have a minimum group size of four adults if you book on a weekend before 3pm. Off peak season, each artist has a minimum call out fee of $400. Gemma has a minimum booking fee of $650 or a minimum group size of five adults if you choose to book on a Friday, Saturday or Sunday.

Q: Do I need to pay a deposit to lock you in?

A: A non-refundable booking fee is required to secure your date. This is not transferrable to another date. Due to the high demand of our services, we cannot hold your wedding date before this payment is received. The booking fee is then deducted from the balance owing on the day.

Q: What are your travel fees?

A: Travel fees apply to all bookings. They vary depending on your location, as we have artists across the Sydney area. Fees start at $25 per artist. Parking fees for artists must also be paid. For Central Coast, Southern Highlands, the Blue Mountains, Hunter Valley we have a 6 adult minimum booking size due to the amount of travel involved. For interstate or International travel the wedding fee is a minimum of $1000 per artist for the wedding day, plus expenses such as flights, taxies and accommodation. Contact us directly for details regarding travel fees for your location.

Q: Do I need a makeup trial?

A: We highly recommend that the bride has a full makeup trial. This is especially important if you are not familiar with having professionally done hair and makeup. By having a trial, you can ensure your chosen makeup look suits your face, skin and overall style. It is also a chance to make sure you are comfortable with your artist and not allergic to any of the products. Only the bride needs a trial, but any other members of the bridal party are welcome to book a trial.

Q: What happens at a makeup trial?

A: When you arrive for your trial, we talk through your ideas and inspiration for your wedding day. This includes details about the dress, the decorations, the ceremony and the overall theme for the day. We seek to understand your personal style and how you style your own hair and makeup on a day to day basis. We then do your hair and makeup and ensure it is what you envision, taking photos along the way so we can re-create the look on the day. We also discuss the best skincare regime for you to follow leading up to your wedding.

Q: What do I need to be prepared for the trial?

A: We need you to do some research as to style and preferences. Bringing along photos of what you do and don’t like helps us to be clear about our goals. Also bring photos of your dress, your bridesmaid’s dresses and a mood board of your wedding style, if you have one. We need you to come to the trial with exfoliated and moisturised skin. Also come with clean, dry hair. Wearing a top which matches the colour of your dress helps us create a flawless overall look. Please bring your veil or accessories with you.

Please read this blog to see how you can prepare for your hair trial to ensure we can create the best possible style for you.

How to achieve your ideal hairstyle for your wedding.

Q: How much does a trial cost and how long does it last?

A: A hair and makeup trial is $260 and takes between two to two and a half hours. We do one look during the trial and complete it to perfection. If you require prior experimentation to decide on your look this can be arranged at additional cost. Trials with artists within the team can be in your own home, trials with Gemma are at her home studio in Potts Point.

Q: When are trials done?

A: Trials are available week-days only, either during the day or in the evening. We recommend you have your trial around 2 months before the wedding, once you have all of your outfit finalised as we like you to bring along all of your hair accessories and veil.





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